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Captioning - Additional Information

Common Problems and Accessibility Concerns:

Copyright: for campuses that want to caption content that they own copyright in is not an issue, but captioning content that you do not own can be problematic. In general, you need to obtain the permission of the copyright owner before you can caption material that you do not own.  This applies to both uncaptioned media purchased for use on campus, and for online videos (e.g., YouTube videos) belonging to other owners that professors may reference in a class. Additional information about the CSU and Copyright can be found in the Fundamentals of Copyright and Fair Use and the United States Copyright Office.

Inaccessible players: Support for captioning (and accessibility in general) should be a criterion in the selection process for video technology; campuses should avoid selecting (or even allowing) the use of technologies, players, or platforms that prevent or hinder production of accessible content.

Cost control: Some workflows include an authorization step for each captioning request, while others include frequent periodic reviews of the caption expenditures to-date. Make sure your captioning vendor can provide cost tracking information.

Physical media: While most of the attention for captioning is now directed at online media, do not forget that your library likely has a collection of uncaptioned physical media (VHS or DVDs). Captioning physical media can be more technically involved than online media, so make sure you consider how to tackle this material when planning your captioning infrastructure.

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