CSU Vendor Accessibility Requirements

Information and Communication Technology (ICT) Final Standards and Guidelines covered by Section 508 of the Rehabilitation Act published in the Federal Register on January 18, 2017. Compliance with the section 508-based standards is required by January 18, 2018. The rule harmonizes these requirements with Web Content Accessibility Guidelines (WCAG), a globally recognized voluntary consensus standard for web content and ICT. The rule references Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0 and applies them not only to websites, but also to electronic documents and software.

REQUIREMENTS for completing an Accessibility Conformance Report for the CSU

  • Read the instructions on pages 1-8 and page 10 of the VPAT 2.0
  • Fill out product and contact information

When the CSU conducts a critical review of the Accessibility Conformance Documentation or VPAT the following items must be present (this information goes beyond the VPAT requirements).

  • Level of Support for each criterion must be listed, the level selected indicates to the reviewer a level that will be further explained in the remarks and explanations.
  • A description of how the criterion is supported must be provided.
  • A description of how the support level of each criterion was validated or tested must be provided.
  • If there are exceptions or the criteria is not supported the exceptions or what barriers users encounter due to the lack of Support should be clearly stated.

Summary of all Software, web, other non-hardware products

Based on 508 Chapter 2: Scoping Requirements
WCAG 2.0 Report applies to web, web applications, and mobile, software, electronic documents

  • Web Content Accessibility Guidelines 2.0
    • Level A – Table 1 Required
    • Level AA – Table 2 Required
    • Level AAA – Table 3 optional
  • Review the functions in Chapter 5 software and complete the relevant sections.
    • 502 Documented Accessibility Features are relevant if the product utilizes the accessibility features built into the operating systems.
    • 503 Accessibility Services are relevant if the product is an applications including but not limited to non-web software and mobile applications.
    • 504 Software Authoring Tools is relevant if the product creates an output that is then used for another purpose.
  • Chapter 6 Support Documentation and Services

Summary of Hardware Products

Based on 508 Chapter 2: Scoping Requirements

  • Chapter 4 Hardware
  • Chapter 6 Support Documentation and Services

CSU Additional Accessibility Requirements

Accessibility Roadmap

Submit a CSU Accessibility Roadmap document which addresses all accessibility gaps identified in any evaluation and on the Accessibility Conformance Report.

The accessibility roadmaps should describe the time lines by which these accessibility gaps will be remediate as well as recommendations regarding interim workaround.

Accessibility Statement

Vendor will publish an accessibility statement linked to each page of the application. The accessibility statement will include, a clear statement of commitment to ensuring equal access for all users; a summary of the overall level of compliance with accessible technology standards; Information for users with disabilities regarding product accessibility features and gaps; and clear instructions for accessing user support.

Vendors may find the CSU Accessibility Statement Recommendations helpful when they support the CSU's commitment to effectively serve all the users who will utilize the product. The roadmaps should describe the time lines by which these accessibility gaps will be remediated as well as recommendations regarding interim workarounds.