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University of Montana OCR Settlement

Synopsis

  • Allegations:  Inaccessible online courses (LMS & course registration site), content (videos, documents), clickers
  • Issues: Students were frustrated by lack of progress after 5 years, the impact of these accessibility barriers on their learning & resulting delays in graduation.

Outcomes

  • Response: The campus is preparing an accessible technology plan. It has acknowledged the need for a more proactive response and indicated it may hire additional staff.

Lessons

  • Identify barriers and prepare plans before EIT adoption
  • Accessibility can’t be automated—effective accessibility solutions require human judgment and involvement.
  • Staff/faculty need training and services to select, author, and deliver content .

References